The COVID-19 Response Playbook

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Business leaders face more uncertainty today than they have for decades.

Making decisions during a global pandemic feels risky and uncomfortable.

How can you make “no regrets” decisions today as the next normal unfolds?

Use this playbook based on the advice of global experts and the real experiences of our customers and partners, to map your response journey and support day-to-day decisions at the speed and scale now required of all businesses.

Incident response policy

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  • Published
    June 28, 2020
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Every enterprise needs to establish a plan of action to assess and then recover from unauthorized access to its network. This policy provides a foundation from which to start building your specific procedures.

From the policy:

Policy details


Whether initiated with criminal intent or not, unauthorized access to an enterprise network is an all too common occurrence. Although network intrusion and protection hardware and software systems can prevent or mitigate many of these incidents, even the best security will suffer a breach at some point. When an intrusion is detected, the incident response team must act quickly to protect the integrity of the enterprise’s data according to the procedures outlined in this policy.

Scope


The Incident Response Policy applies to all employees, executives, contractors, and vendors with access to any part of the information technology network of this enterprise, regardless of role. Any intrusion, no matter how it’s discovered, must be reported under the procedures outlined by this policy.

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Pandemic response policy

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  • Published
    June 17, 2020
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The unprecedented COVID-19 pandemic beginning in March of 2020 provoked drastic changes in worldwide company operations. This pandemic put many businesses to the test in formulating meaningful strategies for successful operations while protecting their employees from virus exposure. Unfortunately, the pandemic produced a negative impact both via infections/fatalities and impeded economic conditions which compounded the damage toll.

While coronavirus provoked the first major pandemic of the 21st century, it likely won’t be the last. Companies should have a concrete set of guidelines to follow during pandemic outbreaks for the best possible set of outcomes both for staff and the business alike.

The purpose of this pandemic response policy is to provide procedures for organizations and employees to follow before, during and after pandemics strike. This policy can be customized as needed to fit the needs of your organization.

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